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Growth Strategy
2.5 min read

How to Build Brand Partnerships in the E-Commerce Space: 4 Steps to Drive CRO and Retention

Learn four proven steps to drive conversion and customer loyalty from our eCommerce case studies.
Written by
Sid Senthilnayagam
Published on
05 May 2026
02 January 2025
Increase Your E-commerce Profits with Smart AOV Marketing

There is always, month on month, a steady stream of new customers coming in. Having consistent performance makes very clear how strong a channel can be. You can drive a one-off spike anywhere, but the constant stream is where the magic really lies.

Sophie Verachten
Partnership & Performance Marketing Manager

In the fiercely competitive world of e-commerce, building strong brand partnerships isn’t just a nice-to-have, it’s a game-changer. When done right, these partnerships can skyrocket your conversion rate optimisation (CRO), boost customer retention, and create a shopping experience that customers can’t resist. So, how do you do it? Here are four proven steps, backed by real-world success stories, to help you master the art of brand partnerships.

1. Create a Rewards Programme That Stands Out

Let’s face it, everyone loves rewards. But to stand out in a sea of loyalty programmes, you need to offer rewards that truly resonate with your audience. The trick? Make them exciting, relevant, and most importantly, easy to claim.

Take a page from Plusnet’s playbook. They revamped their rewards platform using Tyviso’s tools, featuring offers perfectly tailored to their broadband customers. The result? Visitors to the new perks page spent 33% more time on-site and were 90% more likely to complete an upgrade.

What this means for you: Use data-driven insights to tailor rewards to your audience’s preferences and watch the engagement roll in.

2. Leverage the Power of Gift With Purchase

What’s better than getting exactly what you want? Getting a little something extra! A Gift With Purchase strategy is a brilliant way to turn browsers into buyers. It enhances the perceived value of the purchase without cutting into your profits.

Take Secret Sales, the premium e-commerce marketplace. By integrating Tyviso’s Gift With Purchase strategy widget into their basket page, they gave shoppers the joy of choosing a free gift from third-party brands. The result? A 66% increase in basket completion and a 14% uplift in average order value.

What this means for you: Use Gift With Purchase strategy as a hook at critical touchpoints like the checkout page to nudge hesitant customers towards completing their purchase.

3. Experiment With A/B Testing to Optimise Results

Great partnerships don’t just happen, they’re built through continuous testing and learning. By using A/B testing, you can fine-tune your partnership strategies to maximise CRO and retention. Using data helps you focus your efforts and get results efficiently.

Parcel2Go aced this approach by testing three different Gift With Purchase widget designs before landing on the one that drove the best results: a 29.23% increase in average order value.

What this means for you: Always test your partnership elements, whether it’s the design of a widget or the type of offer, to ensure you’re hitting the sweet spot.

4. Make It Seamless for Your Customers

No one likes jumping through hoops, especially not your customers. The best brand partnerships are frictionless, seamlessly blending into the Commerce Journey.

For instance, the Nursery Storey integrated Tyviso’s customised Gift With Purchase through Tag Manager, offering gifts that added instant value without disrupting the checkout process. The result? A 46% increase in basket completion and a 17.2% rise in average order value.

What this means for you: Keep things simple. A seamless, well-integrated partnership experience will leave customers smiling and spending.

Brand partnerships are more than just a strategy, they’re a superpower for driving growth, loyalty, and customer satisfaction. Whether you’re looking to boost CRO, increase AOV, or delight your customers with unique rewards, Tyviso has the tools and expertise to help you succeed.

Transcript

“At Tyviso we know that brand partnerships are the key to unlocking higher revenue without spending additional budget or offering discounts that eat into your margins. Our science-led approach has consistently delivered outstanding results. In fact, we are delighted to share a new record set by Haier, who achieved a remarkable 177% increase in basket completion rates by adding value through carefully chosen gifts with purchase.”
Adrian Vella
CEO, Tyviso

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